রিফান্ড নীতি

Fees and Payments
We reserve the right, at any time and at our sole discretion, to introduce, modify, or discontinue fees for access to certain Inscript Services, either on a pay-per-content basis or through periodic subscription plans (monthly or yearly).

Access to any paid Inscript content, premium services (including inscript premium), or subscription features will be provided only upon prior successful payment. Fees are exclusive of applicable taxes (such as GST in India), which may be added as required by law.

Current Subscription Pricing (effective as of the latest update; subject to change with notice)

For users in India (billed in INR):
Monthly subscription: INR 149
Yearly subscription (per annum): INR 1,499

For international users (outside India, billed in major currencies based on region/detection):
Monthly subscription: USD 5 / EUR 5 / GBP 5
Yearly subscription (per annum): USD 50 / EUR 50 / GBP 50

We may from time to time offer promotional discounts, introductory trials, special offers, or additional tiers. All current pricing, taxes, discounts, and any applicable currency conversion notes will be clearly and prominently displayed on the Inscript website, within the mobile app, and/or during the subscription checkout process.

We will provide reasonable prior notice (via email, in-app notification, push notification, or prominent display on the Service) of any material price increases for existing subscribers. Such changes will only take effect after the notice period (typically 7–30 days) and require your continued use or renewed payment to indicate acceptance. Minor adjustments (e.g., due to taxes, currency fluctuations, or payment gateway fees) may apply without separate notice.

By proceeding with payment for any paid service or subscription, you expressly consent to these Fees and Payments terms, as well as the then-current pricing, plans, and conditions displayed on the Service at the time of transaction.

Cancellation and Refunds
You may cancel your subscription or paid access at any time through your account settings or by following the process outlined in these Terms. Cancellation typically takes effect at the end of the current billing cycle (no mid-cycle termination unless specified in exceptional cases). Cancellation does not automatically entitle you to a refund.

Refund Policy
Refunds for subscription fees or paid content purchases are provided solely at the discretion of Inscript and are processed on an admin approval basis (not automatically). We do not offer automatic refunds except in limited cases (e.g., failed/duplicate charges or as required by law).

Refund Eligibility
We may consider refund requests in the following scenarios:

  • Technical issues preventing access to paid services (verified by our team).
  • Accidental or unauthorized purchases (reported within 48 hours).
  • Other exceptional circumstances deemed valid by our admin team.

Refunds are generally not provided once premium content has been accessed, downloaded, or consumed, as digital content cannot be returned in the same way as physical goods. Full or partial refunds may be granted depending on the timing, usage, and validity of the request.

Refund Process

  1. Submit a refund request via your account dashboard, email [email protected], or the in-app help section, including relevant details (transaction ID, reason, etc.).
  2. Our admin team will review the request within a reasonable time (typically 3–7 working days).
  3. If approved, we will initiate the refund through our payment gateway (currently Razorpay).
  4. The refunded amount will be credited back to the original payment method (subject to the issuing bank's/card provider's processing time, usually 5–10 working days for cards, faster for UPI).

All refunds are processed as normal refunds per Razorpay guidelines. We reserve the right to deny any refund request without explanation if it does not meet our criteria. Refund details, eligibility criteria, and processing timelines will be prominently displayed on the Inscript website/app and/or subscription management sections.

Current fees, subscription plans, pricing details, and refund information will be kept up-to-date and prominently posted on the Inscript website, mobile application, and/or other relevant areas of the Service. We may update these from time to time.

You remain responsible for all fees and charges incurred under your account at the applicable rates and currency during each usage or billing period. This includes charges for digital products, premium Bengali content, subscriptions, or any other services offered through the Inscript platform.

Payments are processed securely through our selected payment gateway (currently Razorpay), which supports both domestic (INR) and international payments (including major cards in USD, EUR, GBP, and many other currencies for recurring subscriptions). You agree to comply with the payment terms of the gateway provider.

For additional information or assistance regarding refunds, please contact us at [email protected].